Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

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I have used A/C Service & Repairs for years and I work for a different heating and a/c company. They are my go to because they have always been honest and have never tried to sale products that I don’t need. I have peace of mind that when I call them out, they are going to do the best work for a very reasonable price. I also like that they are a local, family owned and family run business and that they are always professional and friendly. I will continue to use them for many more years!!

heather casados

Russ and Ryan Allen and their team are the best. Incredibly responsive, knowledgeable and provide tremendous customer service. We’ve used them for years and you should too.

Joseph Fackel
5
P

These guys have been helping me for 6-7 years. I TRUST THEM !!! Russ and Ryan are honest, and do fantastic work! I own multiple houses, and they help me on all of them. Plus, they care about me and my business, and try to be helpful and flexible.

David P.
Fort Worth, TX
5

Positive: Professionalism, Quality, Responsiveness, Value

Rebekah Allen
5

Russ and Ryan installed an entirely new system in my 80-year-old house in November 2015. It wasn’t cheap, but Russ convinced me that it would more than pay for itself in the long haul — and it has. My total electric bills for the 12 months after it was installed were about $1100. I had been running above $200/month. Plus the system is quiet and comfortable. I’m completely satisfied.

John B.
5
S

Russ and his team were on budget and on time. They rebuilt the platform and return air system, replaced virtually every single part of the system. I could not be happier with the new system performance and features. Our home has two systems and we will replace the second system this next spring. I expected excellence and was not disappointed.

Wayne S.
5
C

I have used A/C Service & Repairs for years and I work for a different heating and a/c company. They are my go to because they have always been honest and have never tried to sale products that I don’t need. I have peace of mind that when I call them out, they are going to do the best work for a very reasonable price. I also like that they are a local, family owned and family run business and that they are always professional and friendly. I will continue to use them for many more years!!

Heather Casados
5

Came out same day and fixed AC quickly. Was on time and a very reasonable price. Definitely recommend.

Amy Ginger
5
N

I had an issue with my AC unit and wanted to get a second opinion. I was looking for family owned business. I came across Russ and A/C Service and Repairs Co. Unfortunately, I am not in his service area (over an hour away). But, that didn’t stop Russ from spending at least 15 minutes on the phone with me. He gave me valuable and knowledgeable information that saved me money and time. And since he can’t service me, he called his supplier to check for a reputable family owned business in my area. I am using the referral from Russ’ supplier. It’s so hard and really almost impossible to find qualified people doing quality work to make an honest living. People who still genuinely care about other people. More than just another job or another call. I highly recommend Russ based on my interaction with him and the accuracy of his advice. Thank you Russ for your time and dedication. You are the few good techs in a sea of bad ones.

Nhan N.
5

A/C Service & Repairs Co was the 3rd company that had come out to check on our system in a 2 week period. After calling my home warranty company and having them send a service company out and perform minor repairs and tell us the system would likely not last the summer. The second company came out and provided a bid on replacing our system. He told us he would be surprised if the system lasted a week and quoted over $16K for replacing the system.

We called Russell and were prepared to get another quote on replacing the system. Russell explained he would send Ryon out. He would look at our system and if he could perform repairs he would tell us and if we needed a new system, he would quote us on that too. When Ryon came out, within the first 10 minutes of him being here he took us outside to see the condition of the unit and the first thing he wanted to do was clean it. The outside unit was super dirty – they had to burn the dust off before using a high powered hose to clean it off. Immediately after cleaning, the compressor started functioning better and the stats on the system improved. Ryon and his tech stayed at our home for more than 2 hours testing everything and seeing how the system was functioning. They checked the Freon, they checked the attic unit and did some other maintenance-type repairs on the system.

A week later and our “not going to last a week” system is running like a champ in the crazy Texas heat. Russell may not be the cheapest company in town but they have an experienced, ethical team that isn’t at your home to sell a $20K system. They work to educate you on how to extend the life of your system and perform quality work. If I could give them more than 5 stars I would.

Lisa Magee
5