Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Well the hottest day of the year so far and the guys came out and had my Air back up in Fifteen minutes, they were very nice and informative serviced and cleaned my system and was very reasonably priced Thank you Ryon job well done

Jimmy Tillery
5

Extraordinary service. Our fan was blowing but the air conditioning unit fan was not turning. It was getting hot & it was mid afternoon. I found A/C service on YP and called. Within 2 hours Ryan came out and had our A/C back on. He showed us exactly what was wrong. Fixed it. Prompt, very fair price, no upselling just honest service. Wow – we are very happy – Highly recommend and will use again.

Mack W.
5

I appreciate these guys honesty, professionalism, and proficiency and truly caring. I recommend everyone to call these guys first and know, your getting honest work! Thank you guys for keeping me cool!

Sharon Ray
5

Russ and Ryan Allen and their team are the best. Incredibly responsive, knowledgeable and provide tremendous customer service. We’ve used them for years and you should too.

Joseph Fackel
5

Positive: Professionalism, Quality, Responsiveness, Value

Rebekah Allen
5

Russ and Ryan installed an entirely new system in my 80-year-old house in November 2015. It wasn’t cheap, but Russ convinced me that it would more than pay for itself in the long haul — and it has. My total electric bills for the 12 months after it was installed were about $1100. I had been running above $200/month. Plus the system is quiet and comfortable. I’m completely satisfied.

John B.
5

A/C Service & Repairs Co was the 3rd company that had come out to check on our system in a 2 week period. After calling my home warranty company and having them send a service company out and perform minor repairs and tell us the system would likely not last the summer. The second company came out and provided a bid on replacing our system. He told us he would be surprised if the system lasted a week and quoted over $16K for replacing the system.

We called Russell and were prepared to get another quote on replacing the system. Russell explained he would send Ryon out. He would look at our system and if he could perform repairs he would tell us and if we needed a new system, he would quote us on that too. When Ryon came out, within the first 10 minutes of him being here he took us outside to see the condition of the unit and the first thing he wanted to do was clean it. The outside unit was super dirty – they had to burn the dust off before using a high powered hose to clean it off. Immediately after cleaning, the compressor started functioning better and the stats on the system improved. Ryon and his tech stayed at our home for more than 2 hours testing everything and seeing how the system was functioning. They checked the Freon, they checked the attic unit and did some other maintenance-type repairs on the system.

A week later and our “not going to last a week” system is running like a champ in the crazy Texas heat. Russell may not be the cheapest company in town but they have an experienced, ethical team that isn’t at your home to sell a $20K system. They work to educate you on how to extend the life of your system and perform quality work. If I could give them more than 5 stars I would.

Lisa Magee
5

Great service, fair pricing and I highly recommend them for service

Adam Roberts
5

Very satisfied with their service, they came out to fix my a/c the same day I gave them a call. Very honest and affordable prices. They explained in details what my issue was. I will definitely keep them in mind for next time.

Gaby Mendez
5

Absolutely the best, honest and reliable.

Luanna Bailey
5