Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Russ and Ryan Allen and their team are the best. Incredibly responsive, knowledgeable and provide tremendous customer service. We’ve used them for years and you should too.

Joseph Fackel
5
B

EXCELLENT service. We were in a time crunch with a few projects at our house and not only were we given a very reasonable bid, but everything was taken care of in a timely manner, and with great customer service. If you’re looking for an honest and fair priced team, look no further. Thanks for all of your help!

Meagan Bordelon
5

Well the hottest day of the year so far and the guys came out and had my Air back up in Fifteen minutes, they were very nice and informative serviced and cleaned my system and was very reasonably priced Thank you Ryon job well done

Jimmy Tillery
5

We have 2 central systems: one for main part of house and second for add-on and upstairs. In June our secondary unit went out. Another company said a “band-aid” fix would be close to $4000 and we really should just replace the whole thing. We couldn’t do that financially so we bought free-standing and window units. This week our main unit stopped working. They came out and had it up and running in short order and for about $100. So we asked them to give us a second opinion on our secondary unit. He didn’t want to know what the first company diagnosed was wrong with it until he did his own inspection. His diagnosis was one of 3 things being wrong, which would have to be tried separately, but at the very MOST, the third and worst problem would cost us about $1500! Then he looked at the other company’s result and said there is no way they could determine that being the problem without checking other, simpler things first. AND their $4000 fix would be less than half that with A/C Service and Repairs Co. He got the unit up and running, (it was the second situation) for about the same cost as what it cost us to buy the free-standing and window units initially. We could have been running that air all summer instead of using these window units. We will never use another A/C company again! Oh and he called back that night to check and make sure it was still running well. THAT’S good customer service.

Becky Vrazo
5
S

Russ and his team were on budget and on time. They rebuilt the platform and return air system, replaced virtually every single part of the system. I could not be happier with the new system performance and features. Our home has two systems and we will replace the second system this next spring. I expected excellence and was not disappointed.

Wayne S.
5
C

Late last year i hired another company to service my 4 units. 3 weeks later only 1 was working. A/c service and Repair were recommended to be by a friend of a friend. Im very grateful for that recommendation. Ryon was prompt, come back each time he said be would. Great work. All 4 units are now working and the price was very reasonable. I recommend this company to anyone!

Leonard Clark
5

Russ and Ryan installed an entirely new system in my 80-year-old house in November 2015. It wasn’t cheap, but Russ convinced me that it would more than pay for itself in the long haul — and it has. My total electric bills for the 12 months after it was installed were about $1100. I had been running above $200/month. Plus the system is quiet and comfortable. I’m completely satisfied.

John B.
5

A/C Service & Repairs has been our go to air conditioning and heating company for years. Last month, our Heat Pump unit that came with our home in 2005 bit the dust. A/C Service & Repairs installed a brand new American Standard 4 ton 18 SEER inside and outside unit. They ran an all new cabling system for the duct work and inside unit in the attic, reinforced the flooring to support the new inside unit, and installed a new pad under the outside unit. The system is so much more quiet and efficient than the old power hungry system we had. We couldn’t be more pleased with the outcome. Thank you A/C Service & Repairs, job well done!

Wayne & Lisa Jones
5
B

The Allen’s have been servicing our AC unit for years. Russell installed it into my parents home when they were building it 21 years ago. Ryon and I became friends in high school and one day he was over and saw his dads sticker outside. I nor my parents had any idea his dad was the one who installed our unit. Small world. We’re still friends today and they still service our AC unit. They are honest and hard working. You can’t go wrong with their service.

Hilary Brown
5
N

They came out this spring, I think it was in March. They installed the entire system. I have been using them for quite sometime and they are very reliable. Their price is very reasonable. They have average market price. I was satisfied with the price. They usually get back very quickly when you contact them. They are pretty punctual. I would use them again, hope not any time soon but I would use them.

Donna & Todd N.
5