Testimonials

I had an issue with my AC unit and wanted to get a second opinion. I was looking for family owned business. I came across Russ and A/C Service and Repairs Co. Unfortunately, I am not in his service area (over an hour away). But, that didn’t stop Russ from spending at least 15 minutes on the phone with me. He gave me valuable and knowledgeable information that saved me money and time. And since he can’t service me, he called his supplier to check for a reputable family owned business in my area. I am using the referral from Russ’ supplier. It’s so hard and really almost impossible to find qualified people doing quality work to make an honest living. People who still genuinely care about other people. More than just another job or another call. I highly recommend Russ based on my interaction with him and the accuracy of his advice. Thank you Russ for your time and dedication. You are the few good techs in a sea of bad ones.

Well the hottest day of the year so far and the guys came out and had my Air back up in Fifteen minutes, they were very nice and informative serviced and cleaned my system and was very reasonably priced Thank you Ryon job well done

A/C Service & Repairs Co was the 3rd company that had come out to check on our system in a 2 week period. After calling my home warranty company and having them send a service company out and perform minor repairs and tell us the system would likely not last the summer. The second company came out and provided a bid on replacing our system. He told us he would be surprised if the system lasted a week and quoted over $16K for replacing the system.

We called Russell and were prepared to get another quote on replacing the system. Russell explained he would send Ryon out. He would look at our system and if he could perform repairs he would tell us and if we needed a new system, he would quote us on that too. When Ryon came out, within the first 10 minutes of him being here he took us outside to see the condition of the unit and the first thing he wanted to do was clean it. The outside unit was super dirty – they had to burn the dust off before using a high powered hose to clean it off. Immediately after cleaning, the compressor started functioning better and the stats on the system improved. Ryon and his tech stayed at our home for more than 2 hours testing everything and seeing how the system was functioning. They checked the Freon, they checked the attic unit and did some other maintenance-type repairs on the system.

A week later and our “not going to last a week” system is running like a champ in the crazy Texas heat. Russell may not be the cheapest company in town but they have an experienced, ethical team that isn’t at your home to sell a $20K system. They work to educate you on how to extend the life of your system and perform quality work. If I could give them more than 5 stars I would.