Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

G

I hired A/C Service & Repairs Co. to replace my heating and air system at a property of mine in Burleson. I could not be more impressed with the level of customer service and overall workmanship. Russell and Ryan Allen were friendly, knowledgeable and completed my job on time. I will be using them for all my future projects.

David Gilstrap
5

Russ and Ryan installed an entirely new system in my 80-year-old house in November 2015. It wasn’t cheap, but Russ convinced me that it would more than pay for itself in the long haul — and it has. My total electric bills for the 12 months after it was installed were about $1100. I had been running above $200/month. Plus the system is quiet and comfortable. I’m completely satisfied.

John B.
5

I have been doing business with Ryan and his father Russ for over 15 years. I will continue to recommend AC to all.

Tim Johnson
5
N

I had an issue with my AC unit and wanted to get a second opinion. I was looking for family owned business. I came across Russ and A/C Service and Repairs Co. Unfortunately, I am not in his service area (over an hour away). But, that didn’t stop Russ from spending at least 15 minutes on the phone with me. He gave me valuable and knowledgeable information that saved me money and time. And since he can’t service me, he called his supplier to check for a reputable family owned business in my area. I am using the referral from Russ’ supplier. It’s so hard and really almost impossible to find qualified people doing quality work to make an honest living. People who still genuinely care about other people. More than just another job or another call. I highly recommend Russ based on my interaction with him and the accuracy of his advice. Thank you Russ for your time and dedication. You are the few good techs in a sea of bad ones.

Nhan N.
5
S

Russ and his team were on budget and on time. They rebuilt the platform and return air system, replaced virtually every single part of the system. I could not be happier with the new system performance and features. Our home has two systems and we will replace the second system this next spring. I expected excellence and was not disappointed.

Wayne S.
5

We have 2 central systems: one for main part of house and second for add-on and upstairs. In June our secondary unit went out. Another company said a “band-aid” fix would be close to $4000 and we really should just replace the whole thing. We couldn’t do that financially so we bought free-standing and window units. This week our main unit stopped working. They came out and had it up and running in short order and for about $100. So we asked them to give us a second opinion on our secondary unit. He didn’t want to know what the first company diagnosed was wrong with it until he did his own inspection. His diagnosis was one of 3 things being wrong, which would have to be tried separately, but at the very MOST, the third and worst problem would cost us about $1500! Then he looked at the other company’s result and said there is no way they could determine that being the problem without checking other, simpler things first. AND their $4000 fix would be less than half that with A/C Service and Repairs Co. He got the unit up and running, (it was the second situation) for about the same cost as what it cost us to buy the free-standing and window units initially. We could have been running that air all summer instead of using these window units. We will never use another A/C company again! Oh and he called back that night to check and make sure it was still running well. THAT’S good customer service.

Becky Vrazo
5
S

Russ & Ryan have been my go to guys for all things HVAC for several years, I can rely on their honesty and skill without question. Not only have they replaced both our old and tired HVAC systems, they maintain them after the installation. Family owned and without compare in the marketplace. You won’t find anyone better.

Wayne Snyder
5

Positive: Professionalism, Quality, Responsiveness, Value

Rebekah Allen
5
R

Excellent, friendly, and professional service. They got my HVAC up and running quickly the morning of the appointment. Very much appreciated.

David R.
5
C

I recently had a new hvac system installed by Ryon and his helper (I apologize for not remembering his name…a pro for sure) after an old system that was poorly installed by an inferior company leaked causing water damage in our home. I have to say “This is the best hvac company I have ever done business with”. Russ, Ryon and associates are highly professional due to a great service philosophy. Their quality of work is top notch and their style of installation makes things simple for future maintenance. They also repaired all the water damage around the new air handler in the utility closet. I’ll definitely use them again and recommend them to friends and family. GREAT JOB..!

Ed Crook
5