Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

S

Russ and his team were on budget and on time. They rebuilt the platform and return air system, replaced virtually every single part of the system. I could not be happier with the new system performance and features. Our home has two systems and we will replace the second system this next spring. I expected excellence and was not disappointed.

Wayne S.
5

I appreciate these guys honesty, professionalism, and proficiency and truly caring. I recommend everyone to call these guys first and know, your getting honest work! Thank you guys for keeping me cool!

Sharon Ray
5
P

These guys have been helping me for 6-7 years. I TRUST THEM !!! Russ and Ryan are honest, and do fantastic work! I own multiple houses, and they help me on all of them. Plus, they care about me and my business, and try to be helpful and flexible.

David P.
Fort Worth, TX
5

Very satisfied with their service, they came out to fix my a/c the same day I gave them a call. Very honest and affordable prices. They explained in details what my issue was. I will definitely keep them in mind for next time.

Gaby Mendez
5

Well the hottest day of the year so far and the guys came out and had my Air back up in Fifteen minutes, they were very nice and informative serviced and cleaned my system and was very reasonably priced Thank you Ryon job well done

Jimmy Tillery
5

We have 2 central systems: one for main part of house and second for add-on and upstairs. In June our secondary unit went out. Another company said a “band-aid” fix would be close to $4000 and we really should just replace the whole thing. We couldn’t do that financially so we bought free-standing and window units. This week our main unit stopped working. They came out and had it up and running in short order and for about $100. So we asked them to give us a second opinion on our secondary unit. He didn’t want to know what the first company diagnosed was wrong with it until he did his own inspection. His diagnosis was one of 3 things being wrong, which would have to be tried separately, but at the very MOST, the third and worst problem would cost us about $1500! Then he looked at the other company’s result and said there is no way they could determine that being the problem without checking other, simpler things first. AND their $4000 fix would be less than half that with A/C Service and Repairs Co. He got the unit up and running, (it was the second situation) for about the same cost as what it cost us to buy the free-standing and window units initially. We could have been running that air all summer instead of using these window units. We will never use another A/C company again! Oh and he called back that night to check and make sure it was still running well. THAT’S good customer service.

Becky Vrazo
5

A/C Service & Repairs Co was the 3rd company that had come out to check on our system in a 2 week period. After calling my home warranty company and having them send a service company out and perform minor repairs and tell us the system would likely not last the summer. The second company came out and provided a bid on replacing our system. He told us he would be surprised if the system lasted a week and quoted over $16K for replacing the system.

We called Russell and were prepared to get another quote on replacing the system. Russell explained he would send Ryon out. He would look at our system and if he could perform repairs he would tell us and if we needed a new system, he would quote us on that too. When Ryon came out, within the first 10 minutes of him being here he took us outside to see the condition of the unit and the first thing he wanted to do was clean it. The outside unit was super dirty – they had to burn the dust off before using a high powered hose to clean it off. Immediately after cleaning, the compressor started functioning better and the stats on the system improved. Ryon and his tech stayed at our home for more than 2 hours testing everything and seeing how the system was functioning. They checked the Freon, they checked the attic unit and did some other maintenance-type repairs on the system.

A week later and our “not going to last a week” system is running like a champ in the crazy Texas heat. Russell may not be the cheapest company in town but they have an experienced, ethical team that isn’t at your home to sell a $20K system. They work to educate you on how to extend the life of your system and perform quality work. If I could give them more than 5 stars I would.

Lisa Magee
5
c

I have used A/C Service & Repairs for years and I work for a different heating and a/c company. They are my go to because they have always been honest and have never tried to sale products that I don’t need. I have peace of mind that when I call them out, they are going to do the best work for a very reasonable price. I also like that they are a local, family owned and family run business and that they are always professional and friendly. I will continue to use them for many more years!!

heather casados
B

EXCELLENT service. We were in a time crunch with a few projects at our house and not only were we given a very reasonable bid, but everything was taken care of in a timely manner, and with great customer service. If you’re looking for an honest and fair priced team, look no further. Thanks for all of your help!

Meagan Bordelon
5
C

I recently had a new hvac system installed by Ryon and his helper (I apologize for not remembering his name…a pro for sure) after an old system that was poorly installed by an inferior company leaked causing water damage in our home. I have to say “This is the best hvac company I have ever done business with”. Russ, Ryon and associates are highly professional due to a great service philosophy. Their quality of work is top notch and their style of installation makes things simple for future maintenance. They also repaired all the water damage around the new air handler in the utility closet. I’ll definitely use them again and recommend them to friends and family. GREAT JOB..!

Ed Crook
5