Testimonials

I had an issue with my AC unit and wanted to get a second opinion. I was looking for family owned business. I came across Russ and A/C Service and Repairs Co. Unfortunately, I am not in his service area (over an hour away). But, that didn’t stop Russ from spending at least 15 minutes on the phone with me. He gave me valuable and knowledgeable information that saved me money and time. And since he can’t service me, he called his supplier to check for a reputable family owned business in my area. I am using the referral from Russ’ supplier. It’s so hard and really almost impossible to find qualified people doing quality work to make an honest living. People who still genuinely care about other people. More than just another job or another call. I highly recommend Russ based on my interaction with him and the accuracy of his advice. Thank you Russ for your time and dedication. You are the few good techs in a sea of bad ones.

Excellent, friendly, and professional service. They got my HVAC up and running quickly the morning of the appointment. Very much appreciated.

We have 2 central systems: one for main part of house and second for add-on and upstairs. In June our secondary unit went out. Another company said a “band-aid” fix would be close to $4000 and we really should just replace the whole thing. We couldn’t do that financially so we bought free-standing and window units. This week our main unit stopped working. They came out and had it up and running in short order and for about $100. So we asked them to give us a second opinion on our secondary unit. He didn’t want to know what the first company diagnosed was wrong with it until he did his own inspection. His diagnosis was one of 3 things being wrong, which would have to be tried separately, but at the very MOST, the third and worst problem would cost us about $1500! Then he looked at the other company’s result and said there is no way they could determine that being the problem without checking other, simpler things first. AND their $4000 fix would be less than half that with A/C Service and Repairs Co. He got the unit up and running, (it was the second situation) for about the same cost as what it cost us to buy the free-standing and window units initially. We could have been running that air all summer instead of using these window units. We will never use another A/C company again! Oh and he called back that night to check and make sure it was still running well. THAT’S good customer service.

Positive: Professionalism, Quality, Responsiveness, Value

Great service, fair pricing and I highly recommend them for service

I heard about this company through some good neighborhood reviews and called around 0700 on a Monday morning. The owner not only answered my call that early, but told me that he’d have someone there by 0900 and Ryan and another guy were there just like they promised.

They quickly found the issue and replaced the part, serviced the unit, and blew out the line in the attic, all the while explaining what they were doing and how I could avoid some issues in the future. Not only that, but he looked at an issue with my thermostat which was just a programming issue and corrected it for me.

They were super polite, professional, fast, and honestly less expensive than I was expecting. They’ve a earned a loyal customer and I can’t recommend them enough.

A/C Service & Repairs has been our go to air conditioning and heating company for years. Last month, our Heat Pump unit that came with our home in 2005 bit the dust. A/C Service & Repairs installed a brand new American Standard 4 ton 18 SEER inside and outside unit. They ran an all new cabling system for the duct work and inside unit in the attic, reinforced the flooring to support the new inside unit, and installed a new pad under the outside unit. The system is so much more quiet and efficient than the old power hungry system we had. We couldn’t be more pleased with the outcome. Thank you A/C Service & Repairs, job well done!

Extraordinary service. Our fan was blowing but the air conditioning unit fan was not turning. It was getting hot & it was mid afternoon. I found A/C service on YP and called. Within 2 hours Ryan came out and had our A/C back on. He showed us exactly what was wrong. Fixed it. Prompt, very fair price, no upselling just honest service. Wow – we are very happy – Highly recommend and will use again.

Very satisfied with their service, they came out to fix my a/c the same day I gave them a call. Very honest and affordable prices. They explained in details what my issue was. I will definitely keep them in mind for next time.

Russ and his team were on budget and on time. They rebuilt the platform and return air system, replaced virtually every single part of the system. I could not be happier with the new system performance and features. Our home has two systems and we will replace the second system this next spring. I expected excellence and was not disappointed.